Email Customer Service Agent

by ReplyCraft

¥69

4.7(2,890 sales)

Auto classify + template reply + human escalation. Handle hundreds of customer emails with AI precision while keeping the human touch for complex cases.

EmailCustomer ServiceAI Agent

Includes

Multi-language email classification (30+ categories)
Smart template matching with personalization
Sentiment analysis and urgency detection
Human escalation workflow for complex tickets
Knowledge base auto-suggestion for replies
Analytics dashboard (response time, CSAT, volume)
Gmail / Outlook / custom SMTP integration

ReplyCraft

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